You think that you want to disappear, but all you really want is to be found.

Kim Cudi

Why Choose Us?

About Us

We are all different and can learn to celebrate our differences, but sometimes life feels like we are moving three steps forward and two steps back. This is where we can help you as needed. In the initial meeting, the counsellor will listen carefully to your concerns and assist in identifying the main issues, together we can draw up a plan for action. You will be encouraged to express your thoughts and feelings in an environment that is confidential, non-judgemental and professional.
Counselling often engages in the area between what we know and are comfortable with; and that which we are less aware of and less comfortable with. This often is the area of greatest potential for personal development. Counselling may involve changing one’s behaviour and/or perspective and/or finding constructive ways to dealing with a situation that is presently beyond personal control.

Counselling available for Individuals, Couples, Teenagers. Face to face and Telehealth. Accredited supervisor with Australian Counselling Association; level 2, member number 1190. National accreditation: 80668ACT

Private insurance may be available for Doctors Health Fund, Medibank, AHM, Police Health Fund, Saint Luke’s, Phoenix Health, Emergency Services Health and Grand United

Contact us.
We are always ready to help you grow and thrive.


I have developed a wide set of skills, to successfully attend to your needs and to prevent the situations that trigger restlessness and anxiety. These are just a few of the situations I can help you with:

Our Vision

First Step Counselling aims to offer affordable counselling and psychotherapy to help people discover their free and loving inner child.

Our Values


The value of First Step Counselling is to walk alongside my clients in a manner which shows Integrity, Excellence, Honesty and Respect.

A person’s past does not define them, it is the foundation on which a unique and amazing future can be built.

Our Mission


I take the privilege of walking alongside my clients very seriously. Life can be hard and full of uncertainties and challenges. However, I believe every person has the answers to their own situations within them and my position in the process is to assist them to uncover those answers.

Interactions will be appropriate for my clients to deliver the most individualized and personalized interventions. I will provide high quality support with care and compassion. Only through trust, and belief in the strength of the human spirit and honest communication can a client begin to feel empowered enough to move ahead in healthy and resilient ways.

I will aim for person-centred; trauma-informed care, by continually developing my skills and knowledge through relevant training to improve the quality my service.

First Step Counselling will always respect cultural, racial, religious, gender and other diversities. I believe every person is unique and has his or her own individual and cultural values. My mission is to provide a counselling service to all persons from all backgrounds and socio-economic context, regardless of age, life stage or situation.

To all Clients of First Step Counselling

Thank you for trusting me to assist you with your emotional needs. The world is a far different place than it was as we started into 2020. The COVID-19 pandemic changed the way we live, interact and even trust each other.
First Step Counselling is committed to being there for you to help you navigate our ever changing world. to this end we have taken the following necessary steps to do our part in helping limit the spread of the virus.

We are following Australian Health guidelines and procedures by:

- Practicing social distancing and limiting contact including handshakes.
- Washing/sanitizing hands before every client
- Cleaning down all touchable areas, door handles, tables and chairs before every client

We also ask that you let us know if you:

- have a fever, cough, or respiratory systems
- have traveled overseas/interstate in the last 14 days
- have been in contact with someone with COVID-19 or been in a COVID-19 hot spot

Client chooses to remain completely anonomous August, 2016

4-6 sessions with Cathy and I rate her 5/5 for empathy, compassion and non judgemental attitude. I would use First Step Counselling again if the need arose and refer my friends and family. Thank you Cathy for your insight and compassion during my counselling sessions. You helped me to see some things differently than I was and that really helped me. Thank you.

Cheryle July 2016

I have had 4-6 sessions with Cathy, and rated her 5/5 for empathy, compassion and non judgement. I would definitely use First Step Counselling again and refer the service to my friends and family. The service was awesome....just to have someone listen without sitting there in judgement of me....Thank you for just listening to me .... and helping me in so many areas of my life.. thank you

Pastor David Warwick Senior Pastor, Real Life Church, March 2016

I have had the privilege of knowing Mrs Cathy Kunzel for many years in my capacity as her Pastor at Real Life Church. Cathy is a consistent, personable and caring individual. Cathy is a person of genuine, good Christian character.

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