About Us

We are all different and can learn to celebrate our differences, but sometimes life feels like we are moving three steps forward and two steps back. This is where we can help you as needed. In the initial meeting, the counsellor will listen carefully to your concerns and assist in identifying the main issues, together we can draw up a plan for action. You will be encouraged to express your thoughts and feelings in an environment that is confidential, non-judgemental and professional.
Counselling often engages in the area between what we know and are comfortable with; and that which we are less aware of and less comfortable with. This often is the area of greatest potential for personal development. Counselling may involve changing one’s behaviour and/or perspective and/or finding constructive ways to dealing with a situation that is presently beyond personal control.


4-6 sessions with Cathy and I rate her 5/5 for empathy, compassion and non judgemental attitude. I would use First Step Counselling again if the need arose and refer my friends and family. Thank you Cathy for your insight and compassion during my counselling sessions. You helped me to see some things differently than I was and that really helped me. Thank you.

Client chooses to remain completely anonomous August, 2016

I have had 4-6 sessions with Cathy, and rated her 5/5 for empathy, compassion and non judgement. I would definitely use First Step Counselling again and refer the service to my friends and family. The service was awesome....just to have someone listen without sitting there in judgement of me....Thank you for just listening to me .... and helping me in so many areas of my life.. thank you

Cheryle July 2016

I have had the privilege of knowing Mrs Cathy Kunzel for many years in my capacity as her Pastor at Real Life Church. Cathy is a consistent, personable and caring individual. Cathy is a person of genuine, good Christian character.

Pastor David Warwick Senior Pastor, Real Life Church, March 2016

    To all Clients of First Step Counselling

    Thank you for trusting me to assist you with your emotional needs. The world is a far different place than it was as we started into 2020. The COVID-19 pandemic changed the way we live, interact and even trust each other.
    First Step Counselling is committed to being there for you to help you navigate our ever changing world. to this end we have taken the following necessary steps to do our part in helping limit the spread of the virus.

    We are following Australian Health guidelines and procedures by:

    - Practicing social distancing and limiting contact including handshakes.
    - Washing/sanitizing hands before every client
    - Cleaning down all touchable areas, door handles, tables and chairs before every client

    We also ask that you let us know if you:

    - have a fever, cough, or respiratory systems
    - have traveled overseas/interstate in the last 14 days
    - have been in contact with someone with COVID-19 or been in a COVID-19 hot spot

    Looking for an expert?

    Contact us. We are always ready to help you grow and thrive.